Product Features

Analysis Dashboard

Introducing our comprehensive Analytics Dashboard – your command center for data-driven decision-making in the realm of video analytics. Boasting an extensive array of over 25 essential metrics, this dashboard provides an in-depth and holistic view of your video performance. With intuitive visualizations and customizable displays, you can effortlessly monitor key aspects such as Startup delays, EVBS, Errors, and more.

Microscope dashboard

Microscope is your window to session-level insights. It delves deep into user interactions and product usage, with precision metrics. Visualizations simplify data, revealing user patterns and optimization opportunities. From session durations to feature adoption, Microscope enhances your product strategy. Dive into session analytics, uncover potential, and refine your product with Microscope.

Trends Dashboard

Our Trends Dashboard is the heartbeat of your video analytics strategy. It's your window into the dynamic world of video content. With real-time data and intuitive visualizations, our Trends Dashboard transforms raw video metrics into actionable insights. Track audience engagement, content performance, and emerging trends effortlessly. Stay ahead of the curve, make data-driven decisions, and drive your video strategy to new heights with our Trends Dashboard.

Monitoring dashboard

MediaMelon’s Real-Time Monitoring Dashboard provides instant visibility into key QoE metrics, playback errors, and live viewing activity across your OTT platform. Track startup time, buffering, bitrate changes, and content being watched — all in real time. With built-in drill-down tools, you can quickly isolate issues by region, device, ISP, or CDN, enabling your teams to debug problems as they happen and ensure a seamless streaming experience.

Geographic dashboard

The ultimate tool for gaining insightful perspectives on video analytics across different locations. This dashboard effortlessly compiles a wealth of metrics, allowing you to analyze performance by geography with ease. Through intuitive visualizations, it simplifies data interpretation, enabling you to identify regional trends, correlations, and optimization opportunities effortlessly. Whether you're monitoring audience engagement by city, region, or country, our Geographic Dashboard provides a comprehensive view that enhances your decision-making.

Eyesight dashboard

Meet Eyesight, your viewer insights hub. With curated metrics, it deciphers viewer behavior, demographics, and preferences. Visualizations simplify data, revealing trends and boosting content strategy. From watch times to demographics, EyeSite streamlines viewer analytics. Uncover potential, fine-tune your strategy, and revolutionize content engagement with EyeSight.

Custom dashboards

MediaMelon’s Custom Dashboard lets you build fully tailored analytics views to monitor the metrics that matter most to your OTT business. Choose from a rich set of configurable widgets — including KPIs, time-series charts, grids, and statistical plots — to visualize performance across regions, devices, ISPs, and more. Apply global filters, compare time ranges, and share dashboards across teams for consistent, focused insights. With AI-assisted dashboard creation and real-time updates, it’s never been easier to track, analyze, and act on your streaming data.

Alerting dashboard

MediaMelon’s Real-Time Alerting Dashboard empowers OTT teams to detect and respond to streaming issues instantly, with smart alerts and AI-driven analysis. Set up multi-dimensional alerts that automatically monitor all values across regions, ISPs, CDNs, devices, and content — no need to define each condition manually. When anomalies occur, AI instantly analyzes the data to surface the likely root cause, reducing time-to-resolution and helping teams stay ahead of quality-impacting events.

Error Insights

Video Player Error Heat Map – your visual guide to player performance. This innovative tool captures both fatal and non-fatal errors, quantifying their frequency and severity. Get an instant snapshot of issues affecting your video playback experience. Navigate errors with clarity and optimize your player's performance effortlessly. Elevate your video delivery with the Error Heat Map today.

Real time Session Visualizer

Real Time Session Visualizer – your integration and validation ally. Designed for seamless use, this tool employs user IP addresses for debugging and validation. It's your go-to for ensuring smooth integrations and pinpointing validation issues. Elevate your process with precision debugging at latencies of 1 -2s.

Content Insights

This precision tool lets you zoom in on specific content or content sets. With it, you can dissect data across dimensions, extract key metrics, spot trends, and optimize your strategy with pinpoint accuracy. It's your secret weapon for turning content data into actionable insights.

AI Insights

MediaMelon AI Insights delivers a powerful suite of AI-driven tools designed to accelerate troubleshooting and enhance operational intelligence. With features like the AI Session Summarizer, AI Alert Analyzer, and AI Error Root Cause Tool, teams can quickly understand complex issues without digging through raw data. At the core is a QOE-optimized, MCP-compatible Agentic Query Engine that interprets natural language prompts to investigate problems, surface insights, and explain streaming performance in real time — making advanced analytics accessible to everyone.

Content Paths

Content Paths are your pathway to a deeper understanding of user journeys within your content, asset paths, and series paths. This intuitive tool lets you follow the trail of user interactions, analyzing how viewers navigate through individual content pieces, assets, and entire series.

But that's not all – the Content Path Explorer also offers a heatmap feature, allowing you to visually map and comprehend user paths across assets and series. Uncover valuable insights, refine your content strategy, and enhance user experiences with the Content Path Explorer. Explore the journey, optimize content, and elevate your results with ease.